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Freight Damage/
Delivery Query Form

Order reference (starts with BSL)*

Best contact person*

The BSL Number can be found on the courier label or packing slip.

Best contact number*

Best email address*

Name of company the package was delivered to*

Address package was delivered to*

Date received

Name of courier or freight company (if known)

Please provide us with photos that clearly show the damage/issue. You can upload up to 6 photos, but we need at least one photo to proceed.*

Upload photos (maximum of 6)

Description of issue

IMPORTANT: Please do not dispose of the packaging or goods until this matter is resolved.